FAQ

Frozenta is built for independent coffee houses, restaurants, and food service businesses looking for reliable, high-quality wholesale coffee syrups and coffee sauces. With competitive pricing, consistent product quality, and free FedEx Ground shipping across the continental United States, we make it easy to source premium syrups at scale without sacrificing value or convenience.

Yes, all pricing on the Frozenta website reflects true wholesale rates. Our pricing is structured specifically for commercial buyers, helping you maximize margins while maintaining quality for your customers.

To keep our pricing competitive and operations efficient, we currently sell all products by full cases only. If you’re looking for frozen drink mixes or other products in specific combinations, we recommend reaching out directly to discuss your needs. While we don’t offer mixed cases at this time, our bulk structure ensures consistent availability and pricing. If you need mixed-case orders, please contact Crimson Cup at marketing@crimsoncup.com

No, there is no strict minimum order requirement. However, all orders must include at least one full case of the same flavor.

All Frozenta orders are placed directly through our website for a fast and convenient ordering experience. Whether you’re looking to buy syrups or frozen drink mixes for your coffee shop or restaurant business, our streamlined checkout process allows you to order quickly and efficiently without delays.

All orders are paid via credit card at checkout. This allows us to maintain competitive wholesale pricing while keeping the process fast and secure. Whether you're looking to buy syrups online or place a larger bulk order of frozen drink mixes, payment is handled seamlessly through our platform.

At this time, we do not offer samples. However, Frozenta products have been trusted by businesses nationwide since 2011. Our long-standing reputation and consistent product quality help ensure you can order with confidence. We back every product with our 100% satisfaction guarantee.

FedEx Ground is a reliable shipping service for deliveries within the continental United States from our HQ in Columbus, OH. Orders typically arrive within 1-5 business days, depending on the destination.
Pickup is not available. For expedited shipping, please email marketing@frozenta.com. Currently, we do not ship outside of the continental United States.